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Practical Information

Practical Information

Flanders, Belgium

Local SIM Cards & Mobile Providers

Belgium's main mobile providers Proximus, Orange, and Telenet. Purchase prepaid SIM cards at mobile phone shops, convenience stores, or larger supermarkets. Passport registration required.

Connectivity Options

  • Prepaid local SIMs readily available
  • European SIM card for multi-country travel
  • ESIMs for digital activation

Internet Access & Wi-Fi Availability

Wi-Fi widely available in hotels, cafes, restaurants, and many public spaces. Look for "Free WiFi Gent" in some areas.

Staying Online

  • Mobile data coverage excellent
  • Free Wi-Fi in many venues
  • Consider portable Wi-Fi devices from Solis Wi-Fi

Language Barriers & Translation

Official language in Ghent is Dutch (Flemish dialect). English widely spoken, especially by younger generations and in tourist-facing businesses. French also commonly understood.

Translation Aids

Important Phrases Dutch/Flemish

Attempting a few basic phrases in Dutch shows appreciation.

Expressions

  • Hello: Hallo (hah-LOH)
  • Thank you: Dank u wel (dahnk oo VEL)
  • Do you speak English?: Spreekt u Engels? (SPRAIKT oo EN-gels?)

Postal Services & Respectful Greetings

Postal Services

  • Bpost offices throughout the city
  • Red or yellow post boxes widely available
  • Send postcards, letters, or packages
  • Stamps available at post offices

Local Phrases

  • Please: Alstublieft
  • No: Nee
  • Yes: Ja
  • Cheers!: Proost!

Connect Locally

English is widely spoken, but a few Dutch phrases enhance interactions. Digital translation tools prove very helpful.

Business Hours & Schedules

Familiarize yourself with typical operating hours for various businesses.

Typical Business Operating Hours

Shops generally open 10:00 AM - 6:30 PM (Mon-Sat). Supermarkets open earlier and close later.

Restaurant & Cafe Schedules

Lunch service 12:00 PM - 2:00 PM. Dinner starts around 6:00 PM. Kitchens close 9:30 PM - 10:00 PM. Many restaurants have a closing day.

Museums & Attractions

Typically open 10:00 AM - 5:00 PM or 6:00 PM. Many museums closed on Mondays. Check individual websites for precise hours and last entry.

Banking Hours & ATM Locations

Banks generally open 9:00 AM - 4:00 PM/5:00 PM (Mon-Fri). Limited/no weekend hours.

Cash Access

  • ATMs widely available
  • Acceptance of major credit cards is common
  • Look for major bank networks

Public & Seasonal Holidays

Belgium observes several public holidays. Banks, post offices, and many shops close. Public transport may run on a reduced schedule.

Holiday Impact

  • Check holiday dates before travel
  • Some businesses reduce hours off-season
  • Always verify specific venue schedules

Airport Services

Airport Lounges

  • Priority Pass for lounge access
  • Relax before your flight
  • Complimentary Wi-Fi usually available

Flight Compensation

  • Compensair for flight disruptions
  • Claim compensation for delays
  • Denied boarding situations

Plan Around Schedules

Check specific opening hours for museums and restaurants, especially on Mondays or public holidays, aiding smoother visits.

Etiquette & Cultural Norms

Show respect for Ghent's culture and its people.

Greeting & Attire

Handshake for formal introductions. Single cheek kiss for friends. Generally casual attire, smart-casual for dining. Modest dress at religious sites.

Social Customs

  • Formal greetings with a handshake
  • Smart-casual generally appropriate
  • Modest dress for religious venues

Photography & Privacy

Generally allowed in public spaces and most attractions unless signs indicate otherwise. Be respectful of privacy when photographing people.

Visual Etiquette

  • Ask permission for close-ups of people
  • Flash photography often prohibited in museums
  • Protect personal privacy

Dining, Tipping & Taboos

Service often included, tipping gesture of appreciation. Avoid political/regional discussions. Be mindful of personal space, punctuality. Avoid overly loud behavior.

Interaction Guidelines

  • Tipping appreciated, not mandatory
  • Avoid sensitive topics
  • Value for punctuality

Gender & LGBTQ+ Information

Belgium a progressive country. LGBTQ+ rights well-established. Ghent a welcoming city. Public displays of affection generally accepted.

Inclusivity

  • Ghent is inclusive and welcoming
  • Public displays of affection accepted
  • Established rights

Critical Travel Safety

Emergency Contacts

  • Emergency: 112 (Police, Fire, Ambulance)
  • Police: 101
  • Medical Emergency: 100

Safety Reminders

  • Be aware of your surroundings
  • Guard valuables in crowded areas
  • Drink responsibly

Local Customs & Etiquette

Social Norms

  • Polite communication values
  • Appreciation for language attempts
  • Respect for queues and public order

Respectful Visiting

  • Mind noise levels in residential areas
  • Be aware of personal space
  • Punctuality is valued

Cultural Awareness

A polite demeanor and respect for local customs enhance your interactions with residents.

Accessibility Information

Ghent continues to adapt its infrastructure for travelers with accessibility needs.

Infrastructure for Mobility

Ghent's historic center, with its cobblestones and narrow sidewalks, presents challenges. Many main thoroughfares, public buildings, and newer developments are accessible.

Mobility Support

  • Newer trams and buses offer accessibility
  • Major museums have ramps, lifts
  • Accessible restrooms common in major venues

Accessible Attractions & Transportation

Major museums typically feature ramps, lifts, and accessible restrooms. Gravensteen and the Belfry feature lifts for significant ascent portions.

Accessible Places

  • Low-floor public transport
  • Gravensteen and Belfry partial access
  • Always check official websites for details

Services for Sensory Impairments

Specialized services may be limited. Contact the Ghent Tourist Office in advance for specific needs.

Specific Needs Support

  • Limited specialized services
  • Contact Tourist Office for advice
  • Tailored guidance available upon request

Accessibility Resources

The Ghent Tourist Office information on accessible routes and attractions. Websites like Access-Able Travel Source offer general guidance.

Further Assistance

  • Ghent Tourist Office support
  • Online travel resources
  • Plan in advance for specific requirements

Inclusive Travel Tips

While historic areas pose challenges, much of Ghent is adapting for accessibility. Advance communication with venues aids smoother visits.