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Practical Information

Practical Information

Ardennes, Belgium

Local SIM & Mobile

Belgium's major mobile network providers are Proximus, Orange, and Telenet, with good coverage.

Connectivity Choices

  • Purchase prepaid SIMs with passport.
  • eSIMs: Airalo or Holafly for immediate connectivity.
  • Portable WiFi: Consider Solis Wi-Fi for multiple devices.

Internet Access

Wi-Fi is widely available and often free in hotels, many restaurants, and cafes.

Stay Connected

  • Most accommodations include Wi-Fi.
  • Good 4G/5G mobile data coverage throughout Spa.
  • EU citizens benefit from "Roam Like at Home."

Language Navigation

In Wallonia, French is the official language. English is widely understood in tourist areas.

Translation Tools

  • Google Translate: Offline capabilities and camera translation.
  • DeepL: Offers more refined translations.
  • Learn French: Rosetta Stone for foundational phrases.

Helpful Phrases

Learning a few basic French phrases shows respect and makes interactions smoother.

Essential French Words

  • Bonjour: Hello/Good day (bohn-ZHOOR)
  • Merci: Thank you (mehr-SEE)
  • S'il vous plaît: Please (seel voo PLEH)

French Phrases

Greetings & Basics

  • Bonsoir: Good evening (bohn-SWAHR)
  • Oui / Non: Yes / No (wee / nohn)
  • Excusez-moi: Excuse me (ex-koo-zay MWAH)
  • Je ne comprends pas: I do not understand (juh nuh kohm-prahn PAH)

Asking & Departing

  • Parlez-vous anglais?: Do you speak English? (par-lay voo ahn-GLEH?)
  • L'addition, s'il vous plaît: The bill, please (lah-dee-SYOHN, seel voo PLEH)
  • Où est...?: Where is...? (oo eh...?)
  • Au revoir: Goodbye (oh ruh-VWAHR)

Communication Clarity

For smooth interactions, a traditional French phrasebook also serves as a quick reference.

Business Hours & Schedules

Understand typical operating hours for businesses and services during your stay.

Shops

Generally open from 9:00 AM or 10:00 AM to 6:00 PM or 7:00 PM, Monday to Saturday. Some close for lunch.

Restaurants

Lunch service 12:00 PM - 2:30 PM. Dinner service 6:00 PM or 7:00 PM until 9:00 PM or 10:00 PM. Many close one day a week.

Cafes/Bars

Typically open from morning until late evening, often until 11:00 PM - 1:00 AM on weekends.

Banking & ATMs

Typical banking hours are Monday to Friday, from 9:00 AM to 4:00 PM or 5:00 PM. Fridays often have early closing.

Accessing Funds

  • ATMs are widely available 24/7.
  • Major international credit/debit cards accepted.
  • Look for "Bancontact" or "Mister Cash" signs.

Public Holidays

Belgium observes several public holidays. Most shops, banks, and many attractions will close on these days.

Dates

  • Easter Monday (March/April)
  • Labor Day (May 1)
  • National Day (July 21)

Seasonal Considerations

Low Season Benefits

  • Better prices for flights and accommodation.
  • Fewer crowds at popular sites.
  • More relaxed atmosphere.

Confirm Ahead

  • Check websites for current hours.
  • Call ahead for small attractions or restaurants.
  • Be prepared for variable weather conditions.

Verify Schedules

Always check specific websites or call ahead for up-to-date information, especially if traveling during off-peak times or around public holidays.

Etiquette & Cultural Norms

Greeting Customs

A firm handshake is standard for first introductions. Among friends, one or two kisses on the cheek are common.

Polite Introductions

  • Use a firm handshake for formal greetings.
  • Among friends, one or two cheek kisses.
  • Always say "Bonjour" when entering a shop.

Dress Code

Belgians generally dress well, even for casual outings, leaning towards smart casual.

Dress for Occasions

  • Restaurants: Smart casual attire is generally fine.
  • Churches: Modest dress (shoulders/knees covered) is respectful.
  • Thermes de Spa: Swimwear is required for pools.

Dining Practices

In most restaurants, wait to be seated. Meals are often a relaxed affair.

Tipping Guidelines

  • Wait for staff to seat you in most eateries.
  • Meals often unfold at a leisurely pace.
  • Tipping is not mandatory but appreciated for good service.

Photography Ethics

Generally acceptable to photograph public spaces and architecture.

Respectful Snaps

  • Always ask permission before close-up photos of individuals.
  • Be discreet and respectful inside religious sites.
  • Respect "no photography" signs on private property.

Cultural Sensitivities

Avoid These Topics

  • Sensitive political topics, like linguistic divisions.
  • Diminishing comparisons between Belgium and its neighbors.
  • Overly loud conversations or boisterous behavior.

General Conduct

  • Belgians value politeness and a reserved demeanor.
  • Be patient and courteous in your interactions.
  • Respect queues and wait your turn.

Inclusivity in Belgium

LGBTQ+ Rights

  • Same-sex marriage and adoption are legal.
  • Strong anti-discrimination laws exist.
  • Generally welcoming and tolerant environment.

Social Norms

  • Public displays of affection are generally accepted.
  • Smaller towns may be less openly diverse than cities.
  • Belgian society tends towards general tolerance.

Accessibility Information

Belgium has made efforts to enhance accessibility, but older infrastructure may still present challenges.

Mobility Support

Accessibility standards are improving in Belgium, especially in newer buildings and public transport.

Navigating Spa

  • Newer buildings meet accessibility standards.
  • Older buildings and cobbled streets may pose challenges.
  • Historic sites might present mobility difficulties.

Accessible Spots

The modern Thermes de Spa facility has some accessible features including lifts and ramps.

Easy Access

  • Thermes de Spa: Funicular connection is accessible.
  • Public Transport: Newer TEC buses have low-floors and ramps.
  • Circuit de Spa-Francorchamps: Some viewing areas may be accessible.

Support Services

Sensory Support

  • Major museums may offer Braille or audio guides.
  • Assistance dogs are generally allowed in public places.
  • Inquire in advance about specific services if needed.

Accessibility Resources

  • Consult local tourism offices in Spa, Liège, or Brussels.
  • Organizations specializing in accessible tourism in Belgium.
  • General research can begin with Access-Able Travel Source.

Plan Ahead

When planning your trip with accessibility requirements, confirm details directly with accommodations, attractions, and transport providers to prevent surprises.