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Practical Information

Practical Information

Armenia

Communication Services

Local SIM cards provide convenient mobile service. Wi-Fi access is widespread throughout the city.

Stay Connected

  • Local SIMs: Viva-MTS, Ucom, Beeline; passport needed for purchase.
  • Wi-Fi: Free in cafes, hotels, public squares (Republic Square, Northern Avenue).
  • Mobile Data: Reliable 4G/LTE in Yerevan and major towns. Consider Airalo eSIM for easy activation or Solis Wi-Fi for portable internet.

Language and Post

Armenian is the official language, with Russian also widely spoken. English is increasingly common in tourist areas.

Bridging Gaps

  • Translation: Google Translate (offline pack helpful). Rosetta Stone for language learning.
  • Postal Services: HayPost for sending letters and parcels.
  • Common Second Languages: Russian (older generations), English (younger, tourism sector).

Essential Phrases

Speak Like a Local

  • Hello: Barev dzez (Բարև Ձեզ) - Bah-rev dehz
  • Thank you: Shnorhakalutyun (Շնորհակալություն) - Shnor-ha-kal-oo-tyun
  • Please: Khndrem (Խնդրեմ) - Khn-drem

More Useful Words

These simple words can aid in daily transactions and conversations.

Everyday Vocabulary

  • Yes: Ayo (Այո) - Ah-yoh
  • No: Voch (Ոչ) - Vohch
  • Water: Jur (Ջուր) - Joor

Additional Phrases for Convenience

Getting Around & Dining

  • Excuse me: Neroghutyun (Ներողություն) - Neh-roh-ghoo-tyun
  • How much?: Inch arje? (Ինչ արժե) - Inch ar-jeh
  • Delicious: Hamov (Համով) - Hah-mov
  • Cheers!: Kenatsd! (Կենացդ) - Keh-nahts-d (informal)

Useful for Socializing

  • Kenatsner! (Կենացներ) - Keh-nahts-ner (formal/plural cheers)
  • You're welcome: Khndrem (Խնդրեմ) - Khn-drem
  • Greetings with a smile often bridge language gaps.
  • Don't hesitate to use translation apps when needed.

Communication Insight

Carrying a small phrasebook can be very handy for quick references.

Business & Public Services

Retail Hours

Shops generally open 10:00 AM to 8:00 PM. Supermarkets often operate longer, some 24/7.

Dining Hours

Restaurants and cafes typically open from 9:00 AM/10:00 AM until midnight or later, notably in the city center.

Banking Services

Banks operate mostly on weekdays, 9:30 AM to 5:00 PM. ATMs are widely available across Yerevan for cash access.

Public Holidays

Several public holidays can impact business operations and public services. Plan visits accordingly.

Dates

  • New Year's & Christmas: Dec 31 - Jan 7 (Orthodox Christmas is Jan 6).
  • Armenian Genocide Remembrance Day: April 24 (solemn day).
  • Independence Day: September 21.

Seasonal Adjustments

Some businesses may have adjusted schedules during specific seasons or major holiday periods.

Things to Note

  • Mid-Summer: Some smaller places may have shorter hours.
  • Museums: Typically close on Mondays for maintenance.
  • Verify Hours: Check specific opening hours for attractions before visiting.

Airport Services and Compensation

Airport Lounge Access

  • Access independent airport lounges globally with Priority Pass.
  • Enjoy comfortable waiting areas and amenities before flights.
  • A relaxing pre-flight experience for frequent travelers.

Flight Disruption Compensation

  • Receive compensation for flight delays, cancellations, or denied boarding.
  • Service available through Compensair for eligible cases.
  • This helps travelers claim their rights for disrupted journeys.

Planning Ahead

Public holidays often lead to widespread closures; check the calendar to plan activities accordingly.

Etiquette & Accessibility

Cultural Norms

Armenians are warm and welcoming. Modesty in dress, especially at religious sites, is standard.

Social Customs

  • Greetings: Handshakes common for men; "Barev dzez" (formal hello).
  • Attire: Modest dress. Shoulders/knees covered at religious sites; women may need head covering.
  • Dining: Accept offers of food/drink; prepare for toasts with alcohol.

Photography & Sensitivities

Always ask permission for photos of individuals. Be mindful of sensitive historical and political topics.

Ethical Interactions

  • Photography: Ask before close-ups of people; avoid flash during services.
  • Taboos: Armenian Genocide is deeply sensitive; Nagorno-Karabakh conflict is complex.
  • LGBTQ+: Conservative society; discretion advisable.

Accessibility Challenges

Yerevan's infrastructure for mobility challenges is developing, which can present obstacles.

Navigating the City

  • Infrastructure: Older buildings often lack ramps/elevators; uneven sidewalks.
  • Transport: Public transport generally not wheelchair accessible.
  • Attractions: Many historical sites involve stairs or challenging terrain.

Support Services

Specialized services for visual or hearing impairments are limited. Pre-arrangement is often recommended.

Finding Assistance

  • Visual Impairment: Travel with a companion or pre-arrange support.
  • Hearing Impairment: Limited specialized services available.
  • Resources: Contact hotels directly or local NGOs for specific accessibility details.

Important Considerations

Safety Notes

  • Public displays of affection are less common.
  • Solo female travelers are generally safe, but may attract attention.
  • Be cautious when discussing internal politics.

Practical Reminders

  • Do not photograph government buildings or military sites.
  • Avoid using flash during religious services.
  • Turn off or silence phones inside places of worship.

Gender & LGBTQ+ Travelers

Gender Dynamics

  • Armenian society generally follows traditional patriarchal norms.
  • Public displays of affection are typically understated.
  • Solo female travelers find safety, though some attention may be present.

LGBTQ+ Considerations

  • Armenia is a conservative country regarding LGBTQ+ rights.
  • Public expression of LGBTQ+ identity is generally not advised outside specific circles in Yerevan.
  • Discretion is recommended for same-sex couples in public.

Traveler's Advice

A considerate approach to local customs and polite inquiries contribute to a positive travel experience.

Visitor Services & Support

Information centers and local support resources are available to help with your visit.

Tourist Information

Official tourist information centers offer maps, brochures, and local advice.

Where to Find Help

  • Locations: Found in central Yerevan and Zvartnots Airport.
  • Services: Provide details on attractions, tours, and local events.
  • Event Info: Get current festival dates and cultural performances.

Emergency & Safety

Emergency services are available. It is always wise to know contact numbers.

Important Contacts

  • Ambulance: 103
  • Fire Department: 101
  • Police: 102

Local Assistance

Local non-governmental organizations (NGOs) and community groups may offer specialized information or support.

Community Support

  • NGOs: Some groups focus on disability rights or cultural preservation.
  • Direct Contact: Best to reach out to specific organizations for assistance needs.
  • Local Guides: Hiring a local guide for specific needs is beneficial.

General Advice

Preparation and a flexible mindset contribute to a more enjoyable journey in Armenia.

Tips for Travelers

  • Stay Informed: Keep updated on local news and conditions.
  • Be Patient: Small cultural differences or language barriers resolve with patience.
  • Research: Look into specific interests or needs before arrival.

Support Network

Official and local organizations are available to provide assistance and information during your visit.