Indonesia
Purchase SIM cards upon arrival at the airport or official provider stores in Manado. Passport registration is a government requirement.
Wi-Fi is available in urban areas; mobile data is in remote locations.
Pos Indonesia is the national postal service. International couriers are also available.
Bahasa Indonesia is the official language. English is spoken in tourist areas.
For consistent connectivity outside urban areas, a local Telkomsel SIM card with a data package is your most reliable option.
Government Offices: Mon-Fri, 8 AM - 4 PM. Banks: Mon-Fri, 8 AM - 3/4 PM. Shopping Malls: Daily, 10 AM - 10 PM. Local Shops/Warungs: Highly variable, often early morning to late evening.
Banks close on public holidays. ATMs are available 24/7 in Manado (malls, convenience stores, bank branches). Fewer ATMs exist on smaller islands or remote areas. Priority Pass for airport lounges.
Airport services generally operate aligned with flight schedules. For flight disruptions, Compensair assists with claims for delays or cancellations.
Indonesia observes numerous public holidays, many religious, which can impact business operations and travel.
Activities may be limited during the wet season or for safety reasons.
Verify specific business hours for attractions or restaurants during public holidays or special events to avoid disappointment.
Light handshakes and time-appropriate greetings are common.
Observe local practices for meals and gratuities.
Always ask permission before taking close-up photos of individuals.
Modest dress is appreciated in many settings.
The Indonesian pace of life can be slower than what you are used to. Embrace this and be patient and understanding, especially with transportation or service.
Accessibility infrastructure in North Sulawesi is limited, requiring careful planning for travelers with specific needs.
General infrastructure for travelers with mobility challenges is limited.
Many natural attractions involve challenging terrain; private transfers are often best.
For a comfortable trip, plan accommodations and transportation thoroughly, specifically if mobility assistance is required.